Certificate II in Warehousing Operations (TLI21610)
Who is this program for?
The program is designed for employees who have basic knowledge and skills in the different areas of the warehouse including how to receive, handle and despatch goods. They pick, pack, stow stock, operate equipment such as forklifts and order pickers. They may specialise in receiving, despatching or specialised handling of products e.g. dangerous goods.
What will I learn?
- Shift materials safely using manual handling
- Occupational health and safety procedures
- Complete induction procedures
- Package and receive goods
- Despatch stock
What are the benefits?
- Become a more effective worker
- Improve industry knowledge
- Formalise workplace skills
- Make your workplace a safer environment
- Nationally accredited qualification
Am I eligible for government funding?
Depending on your individual (or organisation's) situation, you may be eligible to receive government funding. The funding may cover part or the full cost of the program. To find out more about this opportunity speak to one of our consultants on 1300 883 445.
Can my work experience be recognised?
The skills and knowledge gained during your career can be credited towards getting a formal qualification. Known as Recognition of Prior Learning (RPL), the scheme can be used to gain a full or part qualification. To find out if your work experience applies, call us on 1300 883 445.
How will I be assessed?
To gain the qualification you will have to pass a number of practical and workplace (or simulated workplace) assessments. The assessments for this course are based on both formal and informal processes as required by the government.
This program is made up of fifteen units of competency:
Core Units
- TLIF1001A: Follow occupational health and safety procedures
- TLIL1001A: Complete workplace orientation/induction procedures
Elective Units
- BSBCUS201A: Deliver a service to customers
- TLIA2011A: Package goods
- TLIA2012A: Pick and process orders
- TLIA2013A: Receive goods
- TLIA2020A: Replenish stock
- TLIA2021A: Despatch stock
- TLIA2022A: Participate in stocktakes
- TLIA3017A: Identify products and store to specifications
- TLID2004A: Load and unload goods/cargo
- TLIE2001A: Present routine workplace information
- TLIE2008A: Process workplace documentation
- TLIG2007A: Work in a socially diverse environment
- TLIL2008A: Complete routine administrative tasks
Click here to download the full course guide.
Why study with us?
- Experienced RTO
- CBD located training centres
- Qualified trainers
- Flexible study options (online, classroom and on-site)
- Payment plan available
For more about our training methodology click here.

| Qualification | Certificate II in Warehousing Operations (TLI21610) |
| Enrolment dates | See class dates |
| Campus | Melbourne, Sydney, Brisbane, Adelaide, and Perth |
| Fees & Funding | Funding available* Call us on 1300 883 445 |
| Entry Requirements | None |
* Funding varies per individual's circumstances, call us for a quote today on 1300 883 445.
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Succesful completion of this qualification may lead to career opportunities such as:
- Stores Assistant
- Packer
- Postal Assistant
- Pallet Maker/Repairer
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Standard duration is 12 months. Fast track options are available - call to discuss on 1300 883 445


