Certificate III in Retail (SIR30207)
Who is this course for?
This program is for designed for people who work directly with their customers and are looking to formalise their skills and progress in the industry. Participants will learn communication techniques, store safety and security, customer service and sales strategies.
What will I learn?
- Communication skills
- Running retail promotions
- Retail business issues
- Relationship developments skills
- Identify productivity opportunities
What are the benefits?
- Become a better communicator
- Understand the retail industry
- Learn about innovations and promotions
- Become a better salesperson
- Nationally accredited qualification
Am I eligible for government funding?
Depending on your individual (or organisation's) situation, you may be eligible to receive government funding. The funding may cover part or the full cost of the program. To find out more about this opportunity speak to one of our consultants on 1300 883 445.
Can my work experience be recognised?
The skills and knowledge gained during your career can be credited towards getting a formal qualification. Known as Recognition of Prior Learning (RPL), the scheme can be used to gain a full or part qualification. To find out if your work experience applies, call us on 1300 883 445.
How will I be assessed?
To gain the qualification you will have to pass a number of practical and workplace (or simulated workplace) assessments. The assessments for this course are based on both formal and informal processes as required by the government.
This program is made up of four core and six elective units of competency:
Core Units
- SIRXOHS002A: Maintain store safety
- SIRXRSK002A: Maintain store security
- SIRXCCS003A: Coordinate interaction
with customers
Elective Units
- SIRXSLS004A: Build relationships with customers
- SIRRRPK007A: Recommend and fit
clothing or footwear and products and services - SIRXMER002A: Coordinate merchandise
presentation - SIRXMER005A: Create a display
- SIRXSLS001A: Sell products and services
- SIRXSLS003A: Coordinate sales performance
- SIRXMPR001A: Profile a retail market
Click here to download the full course guide.
Why study with us?
- Experienced RTO
- CBD located training centres
- Qualified trainers
- Flexible study options (online, classroom and on-site)
- Payment plan available
| Qualification | Certificate III in Retail (SIR30207) |
| Enrolment dates | See class dates Online - start anytime |
| Campus | Melbourne, Sydney, Brisbane, Adelaide, Perth and Online |
| Fees & Funding | Funding available Call us on 1300 883 445 |
| Entry Requirements | None |
* Funding varies per individual's circumstances, call us for a quote today on 1300 883 445.
Succesful completion of this qualification may lead to career opportunities such as:
- Sales assistant
- Sales team leader
- Checkout supervisor
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Standard duration is 12 months. Fast track options are available - call to discuss on 1300 883 445
Learning Progression
